Delete Your Account
How to permanently delete your Noera account and all data linked to it.
You can permanently delete your Noera account and all data linked to it at any time. Deletion cannot be undone.
Delete from inside the app (recommended)
- Open Noera and go to Profile.
- Tap Delete account.
- Confirm the deletion.
Your account, preferences, daily message history, streaks and coupon redemptions are removed immediately from our servers, and your sign-in credentials are deleted from our authentication provider.
Request deletion by email
If you can no longer access the app, email us at [email protected] from the address linked to your account and we will delete it within 30 days.
What is deleted
Account identity (email, name, user ID), preferences, daily message history, streak and achievement data, and coupon redemptions. Anonymized analytics and crash records that are not linked to your identity may be retained as described in our Privacy Policy.
Subscriptions
App Store and Google Play subscriptions are managed by your store account and are not canceled by deleting your Noera account. Cancel them in your device's subscription settings.